> For the complete documentation index, see [llms.txt](https://degreesight.gitbook.io/getting-started/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://degreesight.gitbook.io/getting-started/general/tech-support/contacting-tech-support.md).

# Contacting Tech Support

* First, click the "Support" button located in the top right hand section of DegreeSight:
  \*

  ```
  <figure><img src="/files/8XLDmdDiwsnVDnpLHZ1o" alt=""><figcaption></figcaption></figure>
  ```

  * Next, choose your preferred contact method:
    \*

    ```
    <figure><img src="/files/GRoxSa3SbV7bIDPNg0zq" alt=""><figcaption></figcaption></figure>
    ```
  * **Live Chat**
    * When available, you'll be connected directly with a live technical support representative:
      \*

      ```
      <figure><img src="/files/XjvaNXl2n2f44xrIiLYD" alt=""><figcaption></figcaption></figure>
      ```
  * **Call or Text**
  * **Email (<support@degreesight.com>)**
  * **Send us a message**
    * This option will create a ticket in our technical support system which will be handled via email:
      \*

      ```
      <figure><img src="/files/n2gl0nVMUQmqJTPDx2Oc" alt=""><figcaption></figcaption></figure>
      ```
  *

  ```
  <figure><img src="/files/ummYLrOnwBacYDHH54TD" alt=""><figcaption></figcaption></figure>
  ```

  ```
  * We'll reply to you ASAP and handle your request via email.
  ```