Notes
This page describes the process of adding internal notes on Lead records
Last updated
This page describes the process of adding internal notes on Lead records
Last updated
To add an internal note to a lead record, browse to the lead record by one of the following methods:
Browse to the "Transfer Leads" page and click a record:
Browse to the "Transfers Queue" screen, open a transfer record, and click the Lead name in the top-right corner:
Once you've opened the lead record, to create the Note, click "NOTES" and add your desired text to the "Note body" text box and then click 'Submit':
To view previously created notes, click 'view note':