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  1. Other Capabilities

Notes

This page describes the process of adding internal notes on Lead records

Last updated 11 months ago

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To add an internal note to a lead record, browse to the lead record by one of the following methods:

  • Browse to the "Transfer Leads" page and click a record:

  • Browse to the "Transfers Queue" screen, open a transfer record, and click the Lead name in the top-right corner:

  • Once you've opened the lead record, to create the Note, click "NOTES" and add your desired text to the "Note body" text box and then click 'Submit':

  • To view previously created notes, click 'view note':